BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
X-PUBLISHED-TTL:P3D
REFRESH-INTERVAL:P3D
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20220714T153000Z
DTEND:20220714T203000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Giving Exceptional Customer Service
DESCRIPTION:Giving Exceptional Customer Service taught by Associate Dean Kathy Ocampo\nCourse Competencies:\n\n\n	Actively listen to customers\n	Remain calm and professional\n	Ensure customers feel heard\n	Minimizing misunderstandings\n	Encourage open communication\n	Collaborative problem solving\n	Role play opportunities
X-ALT-DESC;FMTTYPE=text/html:Giving Exceptional Customer Service taught by Associate Dean Kathy Ocampo\n<p class="_04xlpA direction-ltr align-start para-style-body" style="font-family: &quot\;YAD7Q9NigKI 0&quot\;\, _fb_\, auto\; --font-size:14.6668px\; --line-height:1.4\; line-height: 20px\;"><span class="JsGRdQ">Course Competencies:</span></p>\n\n<ul>\n	<li><span class="JsGRdQ">Actively listen to customers</span></li>\n	<li><span class="JsGRdQ">Remain calm and professional</span></li>\n	<li><span class="JsGRdQ">Ensure customers feel heard</span></li>\n	<li><span class="JsGRdQ">Minimizing misunderstandings</span></li>\n	<li><span class="JsGRdQ">Encourage open communication</span></li>\n	<li><span class="JsGRdQ">Collaborative problem solving</span></li>\n	<li><span class="JsGRdQ">Role play opportunities</span></li>\n</ul>\n<br />\n<img alt="" height="1294" src="https://chambermaster.blob.core.windows.net/userfiles/UserFiles/chambers/2234/Image/2022/CustomerService1.png" style="width: 2000px\; height: 1294px\;" width="2000" />
LOCATION:Arizona Western College AWC Community Center
UID:e.2234.7303
SEQUENCE:3
DTSTAMP:20260928T001616Z
URL:http://business.parkeraz.org/events/details/giving-exceptional-customer-service-7303
END:VEVENT

END:VCALENDAR