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Dispatch

Our company is expanding, and we are looking to add an amazing member to our Front office squad! Our ideal person enjoys answering calls and engaging with people, so 90% of this role is spent on the phone and creating happy clients within each touch point! This is a full time position and pays $14 per hour plus benefits. 
 
All incoming calls generally last less than 5 minutes and will require detailed note taking and multitasking.  During down time other responsibilities include maintaining lite data entry, daily email requests from our consultant team, sorting, and handling impounded/wrecked vehicle claims as well as providing general office support to team and/or visitors.
 
A little bit about us… We are a family-owned company that is client and education focused, with a specialty in the towing and recovery industry.
 
Please reply with your resume and a cover letter if applicable
 
Skills Needed:
Positive attitude and amazing team player Always a pleasant and happy vibe on the phone Proven experience with phones: office work, call center/customer care, switchboard, etc.
Excellent time management skills and the ability to prioritize work Attention to detail and problem-solving skills Excellent written and verbal communication skills Strong organizational skills with ability to multi-task High school diploma or equivalent
 
Responsibilities:
 Answers incoming calls and reroutes
Light data entry
Sorting/handling POD
Providing general support to team and/or visitors

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